About Charmaine Maskam – Fernadnes
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Viewed 76
About me
- Responded to, organized and sorted incoming calls and emails
- Maintained confidentiality and discretion
- Swiftly solve issues that require the attention of a supervisor
- Dealt with clients in a warm yet professional manner
- Provided information on additional services and products if applicable
- Managed inquiries about services, prices, billing, etc
- Handle customer inquiries and complaints
- Swiftly solve issues that require the attention of a supervisor
- Dealt with customers, providers and contractors in a warm yet professional manner
- Always gave precise and useful information to the best of my capability or escalated with a supervisor when not possible
Experience
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2020 - 2020
Sure-Aim
Call agent
• Provided information on additional services and products if applicable
• Managed inquiries about services, prices, billing, etc
• Handle customer inquiries and complaints
• Swiftly solve issues that require the attention of a supervisor
• Dealt with customers, providers and contractors in a warm yet professional manner
• Always gave precise and useful information to the best of my capability or escalated with a supervisor when not possible - 2022 - 2023