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Job Detail
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Job ID 194912
Job Description
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I'm seeking a skilled developer to create a Telegram bot that seamlessly integrates with our CRM system, specifically to update existing customer information. This bot will play a crucial role in maintaining the accuracy of our CRM data, ensuring our sales and customer service teams always have the latest information at their fingertips.
Ideal Skills and Experience:
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– Experience in developing Telegram bots
– Strong knowledge of CRM systems, particularly in integrating third-party services
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– Proficient in APIs and Webhooks for real-time data exchange
– Ability to implement automated workflows for updating customer information in the CRM
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– Familiarity with data privacy and security best practices
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Key Requirements:
– The bot must authenticate securely with our CRM system.
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– It should capture relevant data from Telegram interactions and update customer records accordingly.
– The ability to recognize and correctly match Telegram users to existing CRM records is crucial.
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– Must include error handling to manage exceptions and log issues for review.
– The finalized project should come with documentation for maintenance and possible further development by our in-house team.
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This project not only requires technical expertise in bot development and API integration but also an understanding of CRM dynamics and user data management. The ideal candidate will have a track record of creating functional, efficient bots that enhance user experience and streamline internal processes.
Project ID: #37766563
About the project
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