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Job Detail
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Job ID 193431
Job Description
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I'm seeking an expert freelancer to create an AI-powered chatbot designed specifically for providing exceptional customer service on various social media platforms. The primary objective is to automate responses, engage with our audience more efficiently, and improve overall customer satisfaction without the need for multi-language support.
**Key Requirements:**
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– Develop a chatbot compatible with major social media platforms (Facebook, Twitter, Instagram, etc.)
– Focus on automating customer service processes.
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– Integrate common FAQs, support tickets, and personalized customer interactions.
– Utilize existing customer service scripts and tone of voice to maintain brand consistency.
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**Ideal Skills and Experience:**
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– Proven experience in developing AI chatbots for social media.
– Strong understanding of customer service processes and challenges.
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– Proficiency in AI and machine learning technologies relevant to chatbot development.
– Ability to implement chatbots without multilingual support requirements.
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– Knowledge in analytics to track engagement, resolve rates, and customer satisfaction metrics.
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This project is perfect for a freelancer who excels at creating intuitive, user-friendly chatbot solutions that streamline customer service operations on social media.
Project ID: #37742594
About the project
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