Software Engineer in Test

Overview

QE Role – for Citi Mix Shift
Our Client is looking for a skilled QE who could test the implementation of PEGA and email campaigns supporting Mix Shift Initiative.

Why a QE: Mix Shift will be introducing many new Pega campaigns and client must ensure 100% accuracy in deployment of these campaigns (i.e. correct targeting, copy/image, links, functionality). A dedicated QE for this will ‘unblock’ our ability to roll out more targeted Pega campaigns (and emails) quickly and at scale, amplifying Mix Shift’s impact.

QE Role – Marketing campaigns for Mix Shift
Primary location: NY, NY
Secondary location: Remote

Job Description
The Digital S/W Engineer Sr Analyst SDET is a Technology/ Engineering role. As a member of the SCRUM
team, you will be delivering Customer facing Banking and/or Credit Card features on digital channels
such as Browser and Mobile. You will be involved in all stages of the Agile SDLC cycle. It includes but not
limited to (a) Requirement analysis: Grooming of user stories, Story pointing, decomposing big stories
into smaller stories and define acceptance criteria. (b) Design Review:  Reviewing screens, flows,
features, and customer communications (emails, SMS’s, notifications, PDF documents) and making sure
that they are consistent with user story acceptance criteria (c) Software development: Developing,
configuring and debugging applications comprising of browser/mobile frontend and Micro services.  (d)
Validations: Creating automated and manual test scripts on BDD (Behavior Based Development)
framework, executing test scripts.  Identifying, triaging and fixing any defects. Conditioning and
maintaining the test data. (e) Artifact Ownership: Creating and maintaining testing artifacts such as Test
plans and Exit reports and maintaining traceability as per SDLC guidelines.  Maintaining SDLC hygiene
involving stories. Test cases and defects. Ensuring that no untested code goes out to production. (f)
SDLC Process and Standards: Adhering to ADA (Americans with Disability Act) Guidelines, participating
in retrospectives, process improvement workshops, audits and performing root cause analysis. (g)
Postproduction support: Supporting the technical check outs during release go live and postproduction
activities.

Responsibilities
 Actively participate in the entire software development cycle involving development, integration
and E2E testing in a CI/CD environment. Automate and enable shift left.
 Continuously build, maintain documentation for your features and develop SME – Subject
Matter Expertise in specific areas covering end to end flows, from digital to downstream to
external partners.
 Develop and maintain BDD (Behavior Driven Development) automated and manual scripts in a
code repository. Execute them and maintain test results in a test management tool for further
reporting and establishing traceability. Create Jenkins jobs and plug in to CI-CD pipeline. 
 Analyze root causes for application issues and performance concerns. Collaborate within the
scrum team, across other impacted downstream or upstream entities and external partners to
solve the issues. Triage, track and report defects followed by prioritization, fix and closure.
 Adhere to SDLC control processes. Suggest and implement continuous improvements.
 Apart from functional validations to meet the acceptance criteria, validate Responsive Web
Design and validate ADA Accessibility using screen readers such as NVDA, Voiceover and
Talkback, code scan using Axe, perform CCA and be comfortable with other ADA tools and
processes.
 Review metrics and proactively seek out new and improved ways for visibility ensuring your
program stays on track or excels in meeting the organization objectives.

 Work in a fast-paced environment involving onshore offshore teams.

Education, Qualification & Certifications
 Bachelor’s degree in computer engineering or related fields in STEM or comparable work
experience.
 5-8 years of IT Quality Engineering or Development experience in a fast-paced, time-to-market
driven environment preferred.
 Experience with functional and API test automation using test automation frameworks based on
Selenium, Appium, Jenkins and Postman
 Prefer experience in leadership role. Self-motivated and ready to take ownership. 
 Excellent written, oral communication and interpersonal skills
 Preferable to have experience with cloud-based development leveraging public clouds, Cloud
Foundry in PaaS environment PCF. Angular, Java 8, GemFire, HTML5, CSS3 and Java Script.
 Working knowledge of PEGA (or similar workflow / marketing campaign management systems),
JIRA, Zephyr, Confluence SharePoint, Microsoft Teams and office suit.

“The target hiring compensation range for this role is the equivalent of $70.00 to $75.00 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.”