Technical Writer 5

Overview

The main function of a Technical Writer is to understand how systems work and to organize and document information around them. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.

Job responsibilities:
• Organize, edit, and maintain technical records and files for the our Content Pattern program.
• Create writer-facing pattern documentation according to existing standards and processes.
• Revise writer-facing documentation for consistency and alignment to model (i.e., standardize language in problem definitions and map that to pattern solution language)
• Create and revise pattern program documentation.
• Design/develop new patterns across modalities.
• Collaborate with technical writers who want to provide new patterns to help them through the process.
• Create program communications with a defined cadence.
• Help define new patterns and identify distinctions between existing patterns to extend and refine the pattern model.

Qualifications:
• Bachelor’s degree in a technical field such as computer science or English, journalism, communications
• 10+ years of experience required.
• Experience in creating effective documentation for a technical audience.
• Experience in creating effective training for a technical audience.
• Excellent writing, editing, and communication skills.
• Ability to read some programming code.
• Critical thinking and problem-solving skills
• Ability to quickly establish a systems-level grasp of the pattern program.
• Identify and help resolve gaps in model logic.

Preferred experience:
• Familiar with Pattern Language, Robert Horn’s information types, semantic content models
• Familiarity with data serialization formats such as XML, JSON, and YAML
• Experience with markdown and HTML
• Experience with GitHub
• Experience publishing via GitHub
• Experience preparing wireframes and technical diagrams