Instructional Designer

Overview

This position requires you to work a hybrid schedule in South San Francisco, CA. This is a REQUIREMENT.

In the role of Site Services Learning & Development Partner (LDP), you will actively support capability building across the organization and have an impact towards achieving the client’s 2030 Pharma vision. You will help leaders assess and translate business needs into effective learning strategies, which fit within the broader Learning & Development strategy aligned to long- and short-term outcomes. In this role, you will collaborate closely with business partners, Site Services Learning & Development (L&D) team learning and operations members, Program/Operational Excellence (P/OE) and broader learning communities to help influence, design and deliver innovative and effective solutions.

The Learning & Development Partner (LDP) will support the training material creation, synthesis and delivery of SAP ASPIRE training for all of Site Services as a lead and/or support with the L&D team.

Learning & Development Partner accountabilities include:

• Act as a strategic learning partner who understands business needs and proactively drives to prioritize learning opportunities to advance Site Services outcomes
• Co-create outcomes and prioritization with business partners to achieve training compliance activities: Role Assignment Review, Training Content Review, required training completion
• Proactively engage business partners for voice of the customer and provide proactive recommendations of available and future curricula to serve business and employees
• Lead training strategy with business function to ensure accurate, streamlined (modular) learner-centric fit-for-purpose training curricula in live, hybrid and e-learning formats that employ various modalities for learning styles for people-focused and technical training
• Support the People Development Program (PDP) in developing and delivering organizational and in role skill and capabilities curricula by sourcing, synthesizing and/or creating curricula for organizational need
• Portfolio analysis to understand performance of training objectives for the Site Services and functional organization and ensure a simple and seamless customer experience to achieve compliance and learning requirements and objectives
• The LDP is accountable for the success of all projects – achieving cost, schedule and performance objectives within the Learning and Development functional portfolio
• Leverages an enterprise mindset to proactively collaborate with peers to align on overall Site Services priorities and leverage synergies and existing cross-enterprise resources to more effectively address Site Services capability building needs in people and technical training
• Will support the development and delivery of the Site Services People Development Program (PDP) to advance the mindset, behaviors and capability-building training offerings for Site Services’ short- and long-term outcomes, including internal sourcing, synthesizing, developing training content and delivery of Instructor Led Training
• Be a SPOC for subject matter expertise in areas of the portfolio within a matrix team to support personal development and needs of the organizational learning and development objectives
• Co-lead or support the design and deployment of learning solutions and/or evolve processes to ensure learning capabilities are simple, efficient
• Ensures the end-to-end training curricula and content asset deliverables are in the appropriate content management system (CMS), learning management systems (LMS)
• Reviews functional ticket requests and partners with the technical operations and reporting team to ensure timely execution of required actions for business stakeholders
• Advances personal proficiency in learning management systems and content management systems to educate stakeholders and contribute to process improvement for team and customers
• Advances the capabilities of the organization to understand compliance requirements and the tools and analytics for self-sufficiency in roles and responsibilities to complete on time
• Is part of an agile team and brings continuous improvement and agile mindset, behaviors
• Is part of the L&D team to establish and/or collaborate with others to co-create and adapt global standards related to learning plan management, Learning Management system (LMS) processes, procedures, tools for efficient and effective solutions
• Contribute to the agile transformation of our own organization and also the broader community, to achieve the shared learning vision
• Support the Site Services organization through capability building and adoption of “new ways of learning” in a diverse and inclusive learning culture where everyone belongs
• May manage rotations, interns and/or contractors

Capabilities to bring to the role:

• 5+ years experience as a learning professional, comfortable leading development of learning strategies, development of support tools, and training content
• 5+ years experience designing, developing and delivering training curriculum in various formats, modalities (instructor-led, web-based, and hybrid) and learning assets (learning designs, job aids, facilitator guides, visuals, documentation); creating a culture of inclusion, belonging
• 5+ years expertise in Instructor-Led Training (ILT), including classroom and virtual facilitation and coaching experience strongly preferred
• Experience working with a team of resources, such as SMEs, internal and external developers to source, synthesize, develop, deliver training
• Is proficient in business and technical Learning Management System and reporting essentials and can collaborate with internal operations teams on evolving business needs for training assignments, reporting (proficiency in Cornerstone highly preferred)
• Proficient project management with excellent results, including vendor and financial management
• Excellent skills at building and maintaining constructive and effective relationships with internal and external partners, through accessibility, credibility and trust
• Has an agile mindset, simplifies and prioritizes impact, and acts with urgency. Role models Roche leadership principles with the ability to advise, mentor and coach others
• Understands the expectations of a self-managed team and is capable to act on and make decisions on behalf of the whole company; gains alignment and prioritizes effectively
• Strong collaboration. Actively demonstrates inclusivity, builds trust, and actively searches for opportunities to break down silos between sites, functions, and project teams
• Has ability to convey key messages clearly and succinctly; is able to positively influence peers and partners across all levels of the business
• A strong track record of developing and delivering effective training aligned to strategic outcomes and positive organizational leadership and relationships
• Contribute to and lead effective teams within a matrix framework. Ability to influence without authority, but through leadership, negotiation, persuasion, motivation and engagement
• Demonstrated ability to work with peers, partners, and others to positively impact business performance and optimize the input of those involved in the project
• Ability to build relationships and communicate effectively at all levels of the organization, present complex and/or new ideas with clarity and simplicity. Leverages a variety of communication channels to convey information to others. Uses active listening.
• Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results in a shifting environment.
• “Self-starter”; ability to work autonomously with little direction/supervision
• Strong interpersonal skills and a consultative mindset, with the ability to develop strong partnerships
• 3+ years of Good Manufacturing Practices (GMP) or GxP and Compliance Learning and Development function in Pharma or Biotech experience
•  Bachelor’s Degree (preferred)

The target hiring compensation range for this role is the equivalent of $60- 72.54HR an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.